Shipping InformationUpdated 8 days ago
We process all orders between 9 a.m. and 5 p.m. AEST, Monday through Friday. Once payment is received, your order will be dispatched within 1-2 business days.
Please note that during sale, promotional, and peak periods, orders may take longer than usual to process and dispatch. Please allow an additional 2-3 business days for your order to be processed.
Your shipping charges will be calculated at checkout and viewed by you prior to payment. All orders are provided with a tracking number.
Notes for International Orders:
- Once an international order has been submitted, we’re unable to make changes, swap items, or edit details. If you’ve selected the wrong item or size, the order will need to be cancelled and placed again. Please contact us as soon as possible at [email protected] to arrange this before your order is shipped.
- For international information regarding shipping fees, duties, and taxes, please refer to the international shipping & returns table below. If duties are not included, they will be calculated during checkout. Rest assured, there are no hidden surprises upon delivery.
Shipping fees
AUSTRALIA
All items are sent with a tracking ID number.
FREE Postage on orders over $200
$9.00 - Regular Postage for orders under $200
$12.00 - Express Postage via TGE Priority Express
INTERNATIONAL SHIPPING
For international information regarding shipping fees, duties, and taxes, please refer to the international shipping & returns table below. If duties are not included, they will be calculated during checkout. Rest assured, there are no hidden surprises upon delivery.
Country | Local currency | Standard Shipping Fee | Express Shipping Fee | Free Standard Shipping Threshold | Taxes & duties |
New Zealand | NZD | 15 NZD | 25 NZD | 210 NZD | Included |
Singapore | SGD | N/A | 10 SGD | 240 SGD | Included |
| United Arab Emirates | AED | N/A | 45 AED | 700 AED | Included |
| Hong Kong | HKD | N/A | 60 HKD | 1,100 HKD | Included |
| France | EUR | N/A | 10 EUR | 170 EUR | Included |
| Japan | JPY | N/A | 1,750 JPY | 23,000 JPY | Included |
| Canada | CAD | 7 CAD | 15 CAD | 210 CAD | Partially Included |
| Malaysia | MYR | N/A | 60 MYR | 900 MYR | Included |
| United Kingdom | GBP | 5 GBP | 12 GBP | 130 GBP | Included |
| Saudi Arabia | SAR | N/A | 40 SAR | 800 SAR | Included |
| Ireland | EUR | N/A | 10 EUR | 170 EUR | Included |
| Germany | EUR | N/A | 10 EUR | 160 EUR | Included |
| Qatar | QAR | N/A | 45 QAR | 700 QAR | Included |
| South Korea | KRW | N/A | 17,000 KRW | 180,000 KRW | Duty & tax optional at checkout |
| Italy | EUR | N/A | 10 EUR | 170 EUR | Included |
| Switzerland | CHF | N/A | 10 CHF | 140 CHF | Included |
| Brazil | BRL | N/A | 80 BRL | 1,100 BRL | Duty & tax paid at checkout |
| Spain | EUR | N/A | 10 EUR | 170 EUR | Included |
| Sweden | SEK | N/A | 100 SEK | 2,000 SEK | Included |
| Belgium | EUR | N/A | 10 EUR | 170 EUR | Included |
| Mexico | MXN | N/A | 250 MXN | 3,200 MXN | Included |
| Poland | PLN | N/A | 55 PLN | 800 PLN | Included |
| Taiwan | TWD | N/A | 350 TWD | 4,300 TWD | Duty & tax optional at checkout |
| Greece | EUR | N/A | 12 EUR | 190 EUR | Included |
| Norway | NOK | N/A | 100 NOK | 2,000 NOK | Included |
| Netherlands | EUR | N/A | 10 EUR | 170 EUR | Included |
| Denmark | DKK | N/A | 80 DKK | 1,300 DKK | Included |
| Czech Republic | CZK | N/A | 275 CZK | 4,300 CZK | Included |
| Israel | ILS | N/A | 35 ILS | 700 ILS | Included |
| Rest of EU | EUR | N/A | 10 EUR | 170 EUR | Included |
| ROW | USD | N/A | 13 USD | 140 USD | Pre-pay available |