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Nomad the Label AU Help Centre

<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If your discount code isn&apos;t working, please double-check that it hasn&apos;t expired and meets all of the conditions of the code.<span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">If you have any questions, please email&#xA0;<a href="mailto:customercare@nomadthelabel.com.au" style="text-decoration:none;"><span style="font-size:11pt;font-family:Arial,sans-serif;color:#1155cc;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">customercare@nomadthelabel.com.au</a><span style="font-size:11pt;font-family:Arial,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;">&#xA0;and we&apos;d be happy to look into it for you!

If your discount code isn't working, please double-check that it hasn't expired and meets all of the conditions of the code. If you have any questions, please email customercare@nomadthelabel.com.au and we'd be happy to look into it for you!

My discount code is not working.

General FAQs

Where do you make your products?

What materials are your products made of?

How do I know what size to choose?

Where are your sizing charts?

What if I'm in between sizes?

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What are your bestsellers?

Can you tell me when something is restocked?

Where are the care instructions for my product?

I am not satisfied with your products

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Products & Sizing

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My tracking number isn’t working.

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Orders

Shipping Information

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Shipping

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If I am returning an item for a refund, how much will the refund be?

When will I receive my refund?

Returns & Exchange

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Do you offer "Buy Now Pay Later" payment options?

How do I pay with PayPal?

Are there any surcharges?

How do I change the currency?

Payment

How do I wash my items?

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How to prevent shrinking and stretching

Garment Care

What are your sustainability practices?

What do you mean by 'Natural Fibres'?

What is AirRobe?

What is special about your packaging?

Sustainability

Do you offer gift cards?

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What is a pre-order?

Do you sell wholesale?

How to create a wishlist

How to book a try-on session

Affiliate Program T&Cs

Referrals & Affiliates

My discount code is not working.Updated 16 days ago